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What is a Giclée (jee-clay) print? 

A giclée print is a super high resolution print that is made using an inkjet printer, creating a close to exact replica of the original art piece. To be considered a giclée print, the resolution of the print must be at least 300 dots per inch and made using lightfast pigment dye that rather than typical printer ink. I print my open-edition giclée prints in the studio using Epson Enhanced Matte paper, and smaller editions on Epson Hot Press Natural.

 What is a Gold Leaf print?

A gold leaf print is a giclée print that is hand-embellished using very delicate sheets of 24k gold. Gold leaf offers maximum light-catching shine, warmth, and interesting texture. Each gold leaf print is made to order and one of a kind. 

 Do you accept returns or exchanges?

I cannot accept returns, but in some cases exchanges are granted. If a print is damaged in transit, please email me with an attached photo as soon as possible and a replacement will be shipped out promptly. If a print is lost in the mail and/or the tracking is wonky, please alert me and we can discuss options.

 How long will it take for my art to ship out?

Giclée prints and any original art listed in my shop will typically ship out within 2-4 days of order placement. Gold leaf prints are made to order and can take up to a week to complete. Commissioned paintings can take anywhere from a few weeks to a few months to ship out, depending on my current workload or the complexity and size of the painting.

 What types of payment are accepted in your shop?

All major debit + credit cards are accepted, as well as PayPal. You also can redeem your Renée Staeck gift card, of course!

 What are your shipping options?

I offer both standard and expedited options for domestic shipping, international shipping, and the option to pick up your order if you are in the Portland Oregon area. 


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